With more carts and larger carts available at stores, cart retrieval today is more labor intensive, adding to overhead. The size and weight of carts continues to limit the number of carts that can be safely retrieved manually at one time. As well, moving too many carts increases the retailer’s potential liability, not only to employees, but to customers and their vehicles. In addition, as a retailer you are challenged to project a positive image as associates strain to push loads of carts in an unsafe manner.
